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Privacy Policy

SPARROW HEALTHCARE EDUCATION, LLC, a Washington limited liability company Privacy Policy

By visiting this Website, you agree to accept the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website. 

Thank you for using our Website located at:  www.sparrowhealthed.com (the “Website”). Your privacy is important to Sparrow Healthcare Education, LLC. Please read our Privacy Policy carefully to understand how we collect, use, disclose, transfer, and store your information. Questions for clarification of this statement or comments may be addressed via email to:
christi@sparrowhealthed.com
.

Information We Collect

We collect personal and non-personal information when you provide it to us in the course of using our Website.

The following may be collected:

  1. Information You Give to Us.  We Collect Personal Information that is provided by Website users. “Personal Information” includes your name, address, telephone number, credit or debit card information, e-mail address, date of birth, and IP address. Personal Information is collected when you establish an account with us, place an order on the Website, participate in an on-line survey, or when you communicate with any of our departments such as customer service, sales or technical services through the Website, telephone, mail or fax.
  1. Web Beacons: We may collect information from visits to the Website through the use of “Web Beacons.” Web Beacons are web page and statistics to improve your online experience or our customer service. No Personal Information is collected through the use of Web Beacons on the Website.
  1. Cookies: Through the use of cookies, we may also collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around the Website including the date and time. You can generally set your browser to reject cookies or to notify you when you are sent a cookie. Software is also available from third parties which will allow you to visit the Site without providing this information.

    We are the sole owners of the information collected on this Website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. Elements which may employ cookie technology that enable us to record data about visits to or transactions made on the Website. This information is sometimes known as “clickstream data.” We may use this data to analyze trends.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Lastly, we may supplement the personal information you provide with personal information available from other sources, such as public databases, data aggregators, and other commercially available sources.

Our Use of Information for Internal Purpose

We use your personal information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our Website and the products and services we offer and sell, to collect credit card payments for subscription fees and other purchases you make, and to provide customer support.

We use the non-personal information we collect to track the use of the Website and to assist us in providing, maintaining, evaluating, and improving our Website and the services and products we offer and sell.

Our Disclosure of Personal Information to Third Parties

We will disclose your personal information to protect or enforce our legal rights and policies, to protect or enforce the legal rights of a third party, or as we in good faith believe we are required to do so by law (such as to comply with a subpoena or court order, for example).

We may contract with various third parties who help us provide, maintain and improve the Website and the services we provide and the services and products we offer and sell and such third parties may have access to your personal information in order to perform their services. For example, we use a third party to process payments made to us, and may subcontract out production, fulfillment, analytics, reporting or other operations. We may contract with third party contractors to help us manage, monitor and optimize our Website and the services and products we offer and sell. We may also use third party contractors to help us measure the effectiveness of our advertising, and communications. We will enter into confidentiality and non-disclosure agreements with all third parties that have access to your personal information which will prohibit them from using or disclosing your personal information except for the purpose of providing services to use. We intend to take commercially reasonable steps to enforce such non-disclosure and confidentiality agreements if and when we become aware of any violations.

Our Disclosure of Non-Personal Information to Third Parties

We may disclose non-personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information.

Our Use of Cookies and Web Beacons

A cookie is a small file placed on the hard drive of your computer. Most websites use cookies. We will use cookies to track your use of the Website and the services and products we offer and sell, provide you with a more personalized user experience, and to facilitate your logging in to the Website.

A web beacon is an often-transparent graphic image, usually no larger than a 1×1 pixel that is placed on a web page or in an e-mail that is used to monitor the behavior of the user visiting the Website or receiving the e-mail.

Cookies and web beacons used by us will not be linked to your personal information.

Social Media Plug-ins

Plug-ins for social networks, such as Facebook, Twitter, LinkedIn, Yahoo, Instagram, Windows and Google plus (among others), are integrated on this Website. By interacting with us through a social media plug-in, certain information will be transmitted to the related social network, and you permit us to have on-going access to information from your social network profile.

If you do not want the social network to collect information about you, or to share it with us and other third parties, please review the privacy policy of the relevant social network and/or log out of the relevant social network before you visit our Website.

How We Protect Your Personal Information

We consider protecting the security of your personal information as very important. We follow generally accepted industry standards to protect personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we do not guarantee absolute security. We are not responsible for the unauthorized acts of others and we assume no liability for any disclosure of information due to errors in transmission, unauthorized third-party access (such as through hacking) or other acts of third parties, or acts or omissions beyond our reasonable control.

Because email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. We are committed to working with appropriate regulatory authorities to resolve any complaints regarding the transfer of personal information that we cannot resolve with our customers directly.

For your own protection, you should exercise care with the information you share over the Internet. You should always use a secure browser and exercise good judgment in using passwords, such as using a combination of upper and lower-case letters, numbers, special characters, and you should avoid using the same or similar passwords across multiple sites.

We may reject requests to change or delete information that are unreasonably repetitive, require disproportionate technical effort (for example, requiring the development of new systems or fundamental changes to existing systems), risk the privacy of others, or would be extremely impractical (such as information stored on backups).

Application of Privacy Policy When You Access Third Party Websites

You will be able to access third party websites directly from the Website. This Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use personal information you disclose to them, so you should carefully review the privacy policy of any third-party website you visit before using it or disclosing your personal information to its provider.

Visitors Under the Age of 13

We do not knowingly collect any personal information from visitors or users of our Website who are under the age of 13. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our privacy policy by instructing their children to never provide personal information through the Internet without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

Shine the Light Law

Under California Civil Code Section 1798.83, California residents who have an established business relationship with us may choose to opt out of our sharing their contact information with third parties for direct marketing purposes.  If you are a California resident and you wish to opt out, please send an e-mail to christi@sparrowhealthed.com.

Opting-Out From Receiving Communications From Us

If you no longer wish to receive any promotional or other communications from us, you may opt-out by following the instructions included in each email communication or by emailing us at
christi@sparrowhealthed.com. We also offer you an opportunity to opt-out of certain communications through the account management screen. If you need assistance you may contact us at christi@sparrowhealthed.com.

Loss of Information

We are not responsible for any data loss that is outside of our control or due to unforeseen circumstances.

Limitations On Liability


IN NO EVENT WILL Sparrow Healthcare Education, LLC OR ITS SUBSIDIARIES,  PARENT, AFFILIATES, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF Sparrow Healthcare Education, LLC OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Business Transfer
Sparrow Healthcare Education, LLC is a wholly owned company. However, in the event that Sparrow Healthcare Education, LLC is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer information owned or under the control of Sparrow Healthcare Education, LLC may be one of the transferred assets. We reserve the right, as part of such transaction, to transfer or assign the Personal Information and aggregate information we have collected from users of the Website.

Important Notice to Users Outside the U.S.

This Website and service are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By providing us with any information through the Website, you consent to this transfer.

Privacy Policy Changes and Questions

We may update our Privacy Policy from time to time. Changes to this Privacy Policy will be posted on our Website, with a corresponding revision date. Please check the Website each time you use it for the most current information and to ensure that you are aware of any updates.

If you have any questions or concerns about this Privacy Policy, please contact us at:
christi@sparrowhealthed.com
.